Cruise from insights to value realization through AI/ML solutions for travel and hospitality
Get StartedCruise from insights to value realization through AI/ML solutions for travel and hospitality
Cruise from insights to value realization through AI/ML solutions for travel and hospitality
Travel and hospitality businesses sit on a treasure trove of customer data, but only a fraction of it is used to generate meaningful and actionable insights. This can be attributed to multiple reasons:
as lack of data optimization and governance make cloud migration an incomplete and ineffective endeavor.
obsolete analytic approaches are too slow to create real-time recommendations that drive customer interactions.
as the complex and inflexible solutions require too many resources for implementation and interpretation to drive value.
Owing to a paradigm shift in this industry in the last couple of years, companies across the globe are focusing more on increasing their resilience, sustainability, and their ability to acquire and retain customers at a lower cost. At Tredence, we provide AI and advanced analytics for the hospitality and travel management industry to mitigate risks and accentuate their profitability, so they can focus on turning insights into action and realize value faster.
With a treasure trove of customer data as a foundation, companies should leverage the same using modernized hospitality and travel management analytics, data architecture and advanced cognitive capabilities. With AI-enabled insights solutions and accelerators built on full-stack expertise, we go beyond possible to democratize insights and power analytics in the last mile, so your speed to value improves by 50%.
Navigate through your troves of data with ease to derive insights that help you serve customers better, reduce costs, and maximize ROI
Machine learning and AI-enabled hospitality and travel management analytics to drive insights across the travel and hospitality customer journey. Leverage our solutions to drive hyper-personalization, customer acquisition, pricing and promotions, and churn reduction, and enable higher customer satisfaction.
Our Data migration accelerators aid enterprises to unlock the power of their data and help migrate to a modern, cloud-native architecture. Tredence has a proven track record of helping global travel and hospitality businesses with large-scale data migration initiatives and accelerating modernization ROI by partnering with leading hyperscalers and data and AI companies. Our services and accelerators enable 50% faster migration and help achieve modernization goals of improved insights, increased productivity and self- service.
Curate specific data-sets for out-of-box solutioning to get rapid insights and a more in-depth understanding of our client's customers than a traditional platform reporting can provide.
Platform modernization and implementation services to help you migrate your data from legacy platforms to a modern technology stack to reduce costs and streamline processes considerably, so you can move on to developing self-service capabilities and make data-driven decisions every time.
Data management and managed services through accelerators that clean your data and continually optimize your environment to minimize cost. Leverage our prescriptive hospitality and travel management analytics solutions for real-time insights that help you drive enhanced customer experiences
We build custom white box solutions to deliver last-mile adoption of insights and impact, with the tools to sustain them cost-effectively.
SageCX is an end-to-end solution that delivers a 360-degree view of your customer and provides deep knowledge on customer needs, grievances, and action areas.
Customer Cosmos enables businesses to consolidate their customer data under one umbrella and accelerate insight generation through tailor-made industry-specific customer product suites.
Test and Learn Platform is a one-stop solution that gives you full control of your campaign lifecycle, with scope to experiment and learn from past and present data.
MLWorks helps you industrialize your machine learning models, scale them in the thousands, reduce outages and simplify model monitoring.
Boost your time to value
with our proprietary suite of +30 solution accelerators
Enhance customer experiences
by understanding your customers and personalizing your messaging across omnichannel touchpoints
Maximize your efficiency
by leveraging the full-stack expertise of our 1300 data scientists
Extracted emerging themes and subthemes, identified root-cause of customer concerns by leveraging our proprietary NLP engine through unstructured customer care data
Decreased mean time to resolution
Higher customer retention
Newer opportunities for various customer touchpoints
Transformed customer data strategy by implementing Customer Data Platform (CDP) and Cross-Channel Marketing Platform, constructing customer data infrastructure, and automating marketing campaigns by profiling customers through AI/ML
Highly customized audience segments
Near real time responses to customer actions
Holistic views of the customer to track
Developed a scalable architecture enabling business to measure the effectiveness of loyalty program using KPIs across various dimensions such as regions, properties, member tiers, etc., and redefined enrollment success criteria to forecast goals and set data-driven targets
Enhanced CSAT by continuous tracking and optimizing
Increased property enrollment success rate
Reliable enrollment goals
Tredence is Certified as a Great Place to Work® by GPTW India
Tredence named a Leader in 2024 ISG's Lens™ Assessment for Generative AI Services
Leader in ISG Provider Lens™ Supply Chain Analytics Services 2024
Tredence named in Inc. 5000 list for the 9th consecutive year
Leader in ISG Provider Lens™ Retail Specialty Analytics Services 2024
Three Years in a Row: Databricks RCG Partner of the Year
Leader in ISG Provider Lens™ Data Engineering Specialty Analytics Services 2023
Leader in ISG Provider Lens™ Data Science Specialty Analytics Services 2023
Google Cloud Partner of the Year – Industry Solution - Services 2023
Named a Leader in The Forrester Wave™: Customer Analytics Service Providers, Q2 2023
Recognized in Gartner Market Guide for Data Analytics and Intelligence Platforms in Supply Chain
Microsoft Analytics Partner of the Year – 2022
Recognized as a ‘Contender’ in The Forrester Wave™: AI Consultancies, Q1 2021
Winner of NASSCOM AI Game Changer Awards, 2021 in Retail and CPG
How we help unlock business value from our services and solutions
